Moncton Forum

sass wrote:

sg71272 wrote:

yes they say free long distance but they also say if you are calling another rogers phone please explain why they seem to advertise two different things?????????????

 

kk

Anywheres within your province is not long distance

Anywheres in Canada to another rogers phone wether it be cell or home phone is not long distance as well

and Yes..The  customer service sukks

UMMM sass im sorry to tell you  my brother in ns has a rogers cell and i called rogers on it cause thats what i thought well there was no min used on either his or my cell but i was charged long distance i can show you my bill to prove it

and thats another question i called them about thy said " if its another rogers cell  you will be charged a long distance charge but no min used  on either cell"

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Do Not Fear What You Can't See

hey nbguy-41 you should have stayed with aliant lol

sg71272 wrote:

hey nbguy-41 you should have stayed with aliant lol

this nbguy is strongly thinking of cancelling my service

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Do Not Fear What You Can't See

How long ago was that

If anyone on this forum works for  rogers I would like to hear your input on this and why is some people i talk to saying the same thing  i know its not only me that is having these problems 

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Do Not Fear What You Can't See

sass wrote:

How long ago was that

ohh  about a month or two

dont tell me they changed it 

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Do Not Fear What You Can't See

]]--> function set_right_column_background() { var right_col = document.getElementById("right_column"); var right_col_images = document.getElementById("right_column_images"); var right_col_gradient_container = document.getElementById("rightcol_gradient_container"); var right_col_height = parseInt(right_col.clientHeight) - parseInt(right_col_images.clientHeight); right_col_gradient_container.innerHTML = ''; } // call global function to trigger onload... add_onload( 'set_right_column_background()' ); ]]> Experience the difference of Rogers Home Phone™. Flexible and affordable plans, in addition to all of the great features you could ever want. Streamlined billing for all your communications services. Welcome to Rogers Home Phone™, a better home phone service built around you. Sign up today and get a VTECH dual handset for FREE! (subject to limited quantities) New value added features, developed with your needs in mind: Now only with Rogers Home Phone™, you can call Rogers Home Phone™, Rogers Wireless™ and FIDO customers with no long distance charges. A new standard feature, at no extra charge Talk as long as you want without incurring Long Distance Charges Call over 5 million people across Canada for FREE! All the standard features you can rely on: Keep your same phone, phone number and existing jacks 24/7 technical support No costs to switch Let Rogers handle the switching details with your current provider. Directory listing remains the same Receive the same 911 and 411 service Only pay for the Calling Features and Long Distance plans you need. Competitive North American and International long distance plans to meet your calling requirements No charge professional installation Unlimited local calling Save up to 15% when you bundle your Rogers services2 PLUS - When you sign up online, you get an additional $20 credit3 Reliability, quality and service without the high price tag. Finally, Canadians have a real reason to rethink their telephone service choice. Over 800,000 people have switched, why haven't you? Order now! For further information, visit our frequently asked questions about Rogers Home Phone™. 1Eligible Rogers' customers will not be billed for long distance charges for calls made to other eligible Rogers' customers in Canada. Eligible Rogers' customers are those with Rogers Home Phone basic service whose accounts are in good stand, and whose service is billed on the appropriate platform as identified by Rogers. Rogers Cable will contact current Rogers Home Phone customers as they become eligible for this discount.Service enhancement may be changed or cancelled at any time. Standard per minute and other wireless plan charges plus taxes are excluded from the discount program. There are no restrictions as to the time or length of calls made, only that they be directed to subscribers of Rogers Wireless, FIDO or Rogers Home Phone service. 2Better Choice Bundles™ discount begins after promotional period ends and applies to eligible recurring monthly service fees; 24-month commitment required. Installation fees, connection and/or relocation fees are extra. Early cancellation fees and other conditions apply. See rogers.com/bundles for details. 3An additional one-time $20 credit is available only to customers who sign up for Rogers Home Phone Online.

Now only with Rogers Home Phone™, you can call Rogers Home Phone™, Rogers Wireless™ and FIDO customers with no long distance charges. A new standard feature, at no extra charge

Talk as long as you want without incurring Long Distance Charges

Call over 5 million people across Canada for FREE!

I know thats what they say but  did they change it from a couple of months ago  and another thing it states that you get a free vtech phone when signing up well i didnt and if i want one i have to pay for it

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Do Not Fear What You Can't See

the biggest question here now since you switched to rogers will aliant take you back as a customer or deny you service????????????

and what exactly does this statement mean

¹Eligible Rogers' customers will not be billed for long distance charges for calls made to other eligible Rogers' customers in Canada. Eligible Rogers' customers are those with Rogers Home Phone basic service whose accounts are in good stand, and whose service is billed on the appropriate platform as identified by Rogers. Rogers Cable will contact current Rogers Home Phone customers as they become eligible for this discount.

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Do Not Fear What You Can't See

Well the promotion changes.  When I signed up for it i recieved free long distance within Canada a year.

can you answer the question i posted anyone

sg71272 wrote:

the biggest question here now since you switched to rogers will aliant take you back as a customer or deny you service????????????

HELL NO 

they keep sending me things to come back  like

TV service

long distance plan

high speed internet

cell phone

it looks like i may be going back but i do agree that who ever the service provider is that there are problems but sheeesh  aliant did not have as many as my current provider

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Do Not Fear What You Can't See

sass wrote:

Well the promotion changes.  When I signed up for it i recieved free long distance within Canada a year.

well thats what i dont get

leave it the way its is for everyone at that time

as i see it they have people with basically the same problems going to another provider so they keep changing the promotion to et the people back

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Do Not Fear What You Can't See

i was told by an aliant rep that they could refuse to take me back as a customer