Moncton Forum

I always thought Rogers had excellent service. I found it fast, efficient, and freindly. Unfortunelate it is too big of a company for it's customers. When it comes to management I'm convinced they don't know their heads from their arses. Just my 4 cents worth.

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Remember yesterday, respect tomorrow, live for today.

I am actually switching to Rogers Home Phone today!

No such thing as Long Distance in NB, whcih is amazing!

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http:www.danlirette.com

I enjoy the phone service very much.,.But when it comes to Tv.  Bell is amazing and goes above and beyond.  over a month ago when I was dealing with a nightmare situation in my life they came through and went that extra mile that I have never seen any company do

thats what i thought about my home phone too they told me if i signed up it would only cost me 6 $ for the promotion then after that month it would only be 21.99 plus taxes a month well  when i got my first bill it was 36$ WTF i  think i am about done with them

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Do Not Fear What You Can't See

Rogers phone is free to call anyone in NB.,  You don't even dial the area code.  Just the straight number anywheres within the province

that part no long distance is good sass but the overall service STINKS

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Do Not Fear What You Can't See

yes they say free long distance but they also say if you are calling another rogers phone please explain why they seem to advertise two different things?????????????

sg71272 wrote:

yes they say free long distance but they also say if you are calling another rogers phone please explain why they seem to advertise two different things?????????????

Good question

I also got another cell phone that was supposed to go on a family plan for my wife, but guess what NOPE they are sending me a seperate bill as if they are not getting enough of my pay cheque

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Do Not Fear What You Can't See

i was considering switching to rogers but too many different stories from people who have it and even when talking to people who work for rogers

And as for the technical support people GET SOME ONE WHO CAN SPEAK ENGLISH  i just got off the phone with them and i had to keep asking to repeat  i could not understand them  then they send me surveys to ask how their service is  go on i DARE them to send me another survey LOL

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Do Not Fear What You Can't See

sg71272 wrote:

i was considering switching to rogers but too many different stories from people who have it and even when talking to people who work for rogers

in my oppinion DONT

you will regret it

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Do Not Fear What You Can't See

nbguy-41

sg71272 wrote:

nbguy-41

well what is a guy supposed to do

when you have to keep calling them about something and keep getting a different answer

they will look one day when all their equipment ends up on the street LMAOOOOOOOO

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Do Not Fear What You Can't See

sg71272 wrote:

yes they say free long distance but they also say if you are calling another rogers phone please explain why they seem to advertise two different things?????????????

 

kk

Anywheres within your province is not long distance

Anywheres in Canada to another rogers phone wether it be cell or home phone is not long distance as well

and Yes..The  customer service sukks